Customer Testimonials

National Auto Plaza

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DealerRater May 15, 2022

Totally awesome experience: Reese, your the MAN! Thanks, JR & Eric! For working into the late night. The three of you are hero's in my story. i have told the story to my friends and family. Referrals should be coming. One evening at 6:15 pm Just before 10:pm. I knew i would be picking up my truck in the morning...

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DealerRater Sep 1, 2019

David really helped me out. He helped me find and get into a car I really liked. He worked to get the price down to an amount I work with.

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DealerRater Aug 31, 2019

i would definatly reccomend nap in murray because they are hard working and try there best to get you the deal that you want. great

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DealerRater Aug 21, 2019

The sales staff here is amazing!!! David was able to get us into a beautiful SUV that my family loves. Thank you so much for working with us.

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DealerRater Aug 16, 2019

Came to see Dave today and the man is the best sales person I have met we ran into a snag but he worked it till we made it. Anybody in Utah I would recommend you to go see him you won’t be disappointed.

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DealerRater Aug 13, 2019

Dave Murdock is the best in the business! He got me a great deal on a great car! Strongly recommend if you are able to get him to help you you are in good hands!

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DealerRater Aug 11, 2019

Great service... great experience with David Murdock We recommend come to visit this place... awesome atmosphere... good cars. Awesome people... Good ubication... help a lot

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DealerRater Feb 21, 2019

Ok so i went in on jan 23. Talked to jon Atkins. We did the credit check. Then looked for cars. Atkins worked 3 to 4 days with me. We did see a car that was out in Draper but atkins had to check with his boss. So He offered me a ride home for i didn't find a car the first day. Then he text me later the next day saying he was going to go grab the car from draper. So he gets the car i test drive it. Love the honda pilot. Next day atkins picks me up to ...

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DealerRater Nov 17, 2018

They worked hard to make sure i was taken care of even took me to different dellers to find the right truck and even to different companies to

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DealerRater May 10, 2017

Then you need to see Justin and Erik with a "K". After researching for what seems like forever, we found the Ford F150 Lariat that was in their internet ad. Working with Erik, Justin and test driving, we drove home with the Truck of my dreams in what I would call a good if not record time. Zeid in finance, explained our options and what we had really got for a deal (Erik said a "steal"!). Having not planned on buying, we all say that we are just looking, Erik gave us a ride home which ...

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DealerRater May 2, 2017

We decided to trade in our two used vehicles for two new used ones. I'm so glad we did. They went out of their way to make us happy. We've been to a lot of used car lots and have never been treated right. I recommend NAP Sales in Murray if you are looking for a new car. The sales staff was great. The salesman we worked with was Mike M. Their inventory had a big amount of choices. I'm so glad we stopped in. Give them a try.

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DealerRater Mar 22, 2017

Everyone is super nice and friendly. Very helpful. It was my first time buying a car and they were honest about every detail about every car I looked at, they are great people. Shout out to Erik!! That man helped me so much! I recommend buying a car from them, they know what they're doing

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DealerRater Mar 20, 2017

Chris and Zeid were great to work with. Drove 4 hrs and we weren't disappointed!! Chris was super friendly and very honest. I would recommend anyone to buy from them!!

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DealerRater Nov 16, 2016

Erik was very helpful. We knew what we wanted and he was very helpful and doesn't try to pressure us into anything else. Would recommend to friends and family.

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DealerRater Nov 7, 2016

Needed a reliable car for hubby, Cody and Chris listened to us and found a car in our price range, even did a bunch of work on it for us before they let us take it home, to ensure we were getting a safe and reliable vehicle. They were kind and thoughtful.

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DealerRater Aug 21, 2016

Erik with a k is an amazing car salesmen. We just bought a Journey he is very professional and awesome to work with ...come on down to NAP he is amazing

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DealerRater Aug 8, 2016

Bought my GMC 2009 Acadia in June and I love the car. The buying process was quick and painless! They gave me a lot for my trade in and my payments are so reasonable. The car is a beauty! However, I did run into 2 Catalytic Converter problems with the car a few weeks later..which is a bummer... but it happens. It's a used car after all! NAP in Murray took care of it! They had me go to Master Muffler in Sandy and they are going to handle the billing and cost which is looking to be around $1,000. Thanks ...

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DealerRater Jul 11, 2016

I went in and dealt with Chris whom was very helpful and very friendly. He was straight up with me about cars I inquired about as to if they were junk, had a lot of problems, not priced right, too many miles...etc. Now I know there are some bad reviews of Chris on this page but I can't help but wonder if the individuals writing these simply wanted too much for far too little and when they were not catered too they wrote a bad review. I say this because Chris and Joe made sure everything on the ...

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DealerRater Dec 7, 2015

Jake Carradine; And everyone at NAP took verry good care of me and making sure my van was satufactory and i was happy when i left . i had a very great experience here . i will recommend NAP to my friends.

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DealerRater Dec 4, 2015

The service I received at National Auto Plaza is amazing. The employees are friendly and willing to do whatever it takes to make their customers happy. I would definitely recommend them to all my friends and family. Great experience!

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DealerRater Apr 24, 2015

We purchased a used Diesel Truck and also purchased the GAP for protection. Before our first car payment the head gasket needed to be replaced which was not covered by GAP and very expensive to repair. In the past I have purchased used vehicles from other dealers and it was just my problem if something went wrong as soon as I drove the vehicle off the lot. NOT THE CASE... with National Auto Plaza at the Murray, UT location. This is a true story!! They paid for the repair. We were in total shock. The people involve was the salesman ...

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DealerRater Apr 23, 2015

We walked in and told them exactly what we wanted and we got exactly that. No pushing us around or trying to get us into something we couldn't afford. They gave us 4 brand new tires and replaced all our hoses, plus fixed a few more things. When we brought it home the check airbag light came on, once we called them someone actually came to our house to check it out. Thought that was awesome. Will highly recommend to anyone looking for a used car. They also matched our deposit!

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DealerRater Feb 7, 2015

National Auto Plaza got me a fantastic deal on my new vehicle. They were very informative on all the questions I had and worked my deal fast and efficiently. Great buying experience.

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DealerRater May 15, 2011

KC Tebbs and Marco Carillo are great! These guys at National Auto Plaza of Murray's internet department went out of their way to get me into the truck I wanted!!! I shopped all over town and was turned down by every dealer in town, but KC and Marco found a way to get me financed and into a great Toyota Tacoma that has the 4x4 I had to have! When nobody else would help me, National Auto Plaza of Murray did! They have a customer for life and I will send everyone I know to KC and Marco! They ...

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National Auto Plaza – Sandy

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DealerRater Mar 20, 2023

Sid and Tyler did an awesome job of helping with my Acadia purchase. Very satisfied customer.

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DealerRater Dec 4, 2022

Thy were so so amazing to work with I I’m so happily that me and my wife went there. Hands down the best dealership I have ever been to. I can not express enough how amazing thy were. I would recommend going there for all your car or truck needs!!!

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DealerRater Nov 20, 2022

Salesman Jason was excellent. I was able to get in to the car I wanted without any hassles. The process was smooth and communication with Jason before, during and after the sale was really good.

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DealerRater Oct 20, 2022

The salesman was amazing with the purchases of my vehicle. Very professional and customer oriented

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DealerRater Apr 26, 2022

Reese made our experience easy and very enjoyable! Reese made us feel comfortable and explained everything very well!

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DealerRater Sep 3, 2021

I went into national Auto plaza in American fork, and was greeted by Talon. He showed me the truck I was interested in and a few other ones that would work for what I needed. He let me take one of the trucks for several hours for a test drive, because I had to do some work and he told me not to worry about it and to just take the truck. I fell in love with the truck while I was driving it, which I'm sure Talon expected would happen, but he was very flexible and willing to ...

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DealerRater Aug 28, 2021

Paul is my number one guy, I can finally feel good about a car salesman for the first time in my 30 plus year of purchasing vehicles. Thank you Paul for being the bright trustworthy spirit that you are!

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DealerRater Aug 16, 2021

JR takes the customer service experience to the next level! He paid great attention to detail and made sure I got the exact vehicle I was looking for. I will be a life long customer and would highly recommend him if you are in the market for a new vehicle.

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DealerRater Aug 6, 2021

Seth was friendly, knowledgeable, and helpful. Would buy a car from him anytime.

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DealerRater Aug 5, 2021

I had the best service from Paul! I will send all my clients to see him! He’s very knowledgeable and curtious! He’s the best!!

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DealerRater Aug 4, 2021

Ris helped me out with everything and got me the truck I wanted thanks alot man you are the real deal.

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DealerRater Jul 20, 2021

Thank you so much for Helping me Find my F150 Kemo! You made things real smooth with asking for my needs and making them happen!

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DealerRater Jul 15, 2021

I recently bought a truck from Bobby Davis and had an awesome experience! He was very detailed in his search for my truck and found exactly what I was looking for at a great price! Thanks again Bobby for all of your help!

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DealerRater Jul 15, 2021

Very helpful and the fast! Super satisfied. And they got us out the door faster then any other place that we have ever bought a car!

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DealerRater Jul 14, 2021

When I was looking to buy a car, I'm so glad I ran into Bobby D. He was very knowledgeable about all the different cars I was looking at, and worked hard to get me the best deal he could. I'd recommend anyone looking for a car to go straight to Bobby. Thanks again!!

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DealerRater Mar 27, 2021

JR helped me out of a bad situation today. I had lost all faith in NAP but he made it right. Thanks JR for being great! Our finance guys was great as well. Great conversation.

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DealerRater Mar 20, 2021

J.R was awesome from start to finish! He was able to find me the car my husband Jose and I were looking for Nissan Sentra! Bob had help us before years ago and kept us coming back and now J.R has exceeded our expectations!! You both are amazing! Thanks for all your help!

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DealerRater Feb 7, 2021

Just finished up our second purchase from NAP, and we are so happy with the customer service we received. We’ve had many negative experiences with other dealerships. Pushy, dishonest, rude salesmen seem to be everywhere these days. But, not JT. From the beginning, he listened to us explain what we needed/wanted and what we could afford. He never put on any pressure. Rather he made sure he was doing everything in his power to provide the best vehicle for our family. We appreciate his friendly and straightforward personality. He definitely earned our business. Thanks for everything, JT!

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DealerRater Jan 23, 2021

Everyone was extremely friendly and easy to work with. The whole process of testing and buying a car was very low stress and low pressure.

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DealerRater Nov 13, 2020

JT texted me after seeing my truck posted for sale on KSL saying he could get me almost what I wanted for for truck on a trade in. I came in to the dealership and was greeted by JT. He then proceeded to show me any truck I wanted. We even went 20 min south to their store in American fork to get me the truck of my dreams! I told him I wanted to see if it would fit in my garage and so he let me drive it home real quick to park in my garage before buying. No ...

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DealerRater Oct 30, 2020

It's been several years since my last experience purchasing at a dealership. While you expect to be there awhile, the day didn’t feel long at all! We were well taken care of the whole time and our needs were met within our budget, thank you!

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DealerRater Aug 22, 2020

These are awesome to deal with Tyler was a stud to work with and easy to talk to told him what I wanted and he delivered

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DealerRater Aug 9, 2020

We had a perfect experience. Jasmin started the process and then JR also helped. We were treated like kings. Thank you so much. My son and I will be back

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DealerRater Aug 8, 2020

National Auto Plaza has great customer service . Salesmen are super kind and are knowledgeable. Great communication through the day. The overall environment was friendly and professional.

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DealerRater Jul 20, 2020

I wasn’t hassled to make a decision, everything was explained well, Seth was nice and helped me understand what I would be getting into.

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DealerRater Jul 18, 2020

We’ve been on the market for a Subaru for a long time and National Auto found the one we needed for the best price! Dealerships are usually pushy in our experience but we felt very taken care of!

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DealerRater Jul 18, 2020

Fantastic service, the employees will go out of their way to get you the best deal every time. I had a wonderful experience working with Steven

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DealerRater Mar 22, 2020

Awesome job Reese he was amazing! Followed through with everything and very easy to talk with! He was informative and understanding!! Again he did a great job!!

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DealerRater Mar 12, 2020

Isaac and Sead were great through the entire process. Honest and straightforward. I traded in my old car for a newer suv and I couldn’t be happier.

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DealerRater Mar 9, 2020

Awesome service and actually treated me with respect and not like I was a commission. Very friendly. Would definitely buy another vehicle from them anytime

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DealerRater Mar 6, 2020

Great friendly staff. Easy to work with. Very knowledgeable and will go above and beyond to satisfy their customers. Will definitely come back and refer family and friends to go there as well.

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DealerRater Mar 5, 2020

Took care of all my needs and wants, excellent service. Very friendly staff! Super satisfied with our purchase. Love our new vehicle. I will go here next purchase

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DealerRater Feb 18, 2020

This was our 3rd time returning to NAP. Always amazing service. JR listened to what we we wanted in a vehicle and he delivered! We’ve recommended NAP in the past, and will continue to do so.

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DealerRater Jan 25, 2020

JR very nice and I got a great deal on the car I wanted. Everyone one was very kind and awesome to deal with. I would recommend JR to all my friends

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DealerRater Oct 26, 2019

I was having some issues with my car and I took it in and Seid and Kemo were super helpful. The service was quick and professional, I would definitely recommend going here!

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DealerRater Aug 7, 2019

Bryan, dean and auzi were very great to deal with. The amenities were awesome and very professional. They were able to get me and my wife in to our dream truck.

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DealerRater Jul 28, 2019

Jeremiah and Taylor were very helpful through the whole process I was pleased with their professional demeanor and attitude toward me very helpful in finding the vehicle that fit my needs and wants!

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DealerRater Jul 7, 2019

I had a good experience with the salesman Kaden and the truck I bought was reasonably priced. However, I was required to pay an additional $299 for "etching" which was not mentioned at the time of sale. Did not need it or want it.

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DealerRater Jun 28, 2019

Tyler was so friendly and knowledgable, he listened to what I was looking for, worked within my budget and showed me the best options. Outstanding customer service!!!

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DealerRater May 21, 2019

Our salesman Timothy at the sandy location was amazing. He was down to earth and didnt make us feel pressured. Went above and beyond to help us get the car we wanted. Definitely recommend.

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DealerRater Apr 23, 2019

Helped get me into my car very fast, everyone who helped was very nice, and it was very easy to get me into my new car

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DealerRater Apr 21, 2019

Our salesman wasn’t about the crap you always get at other dealers! He was amazing! Go see Shawn!!! He will help you and not beat around the bush!

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DealerRater Apr 3, 2019

My experience at National Auto was excellent, the sales man I worked with was Tim. He was so helpful in finding me a car he went out of his way to give me a great price and was very friendly. I'f you need a vehicle go to National and ask for Tim.

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DealerRater Mar 21, 2019

Willing to work with my numbers I had to work with Got into a good car that i like alot and got a tank of gas for it

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DealerRater Mar 18, 2019

Shawn was just so knowledgeable about all the cars he showed me. I told him what I was looking for and he showed cars that I fell in love with. Each car was just as good as the last. If you go, make sure to get Shawn.

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DealerRater Mar 2, 2019

Used them years ago and had a great experience. Same again yesterday. Good deals and great to work with. Definitely recommend them. Chris was great.

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DealerRater Feb 25, 2019

Chris Keen most amazing salesman ever, got us into the SUV we wanted and asked for and made dreams come true! Management such as Matt and Alex got us financed and actually approved and into our new Ford Explorer in no time at all. My husband Seth was very impressed and is very happy with the customer service and the entire process of buying from National Auto Plaza and he is not easily won over with people. We will only recommend National Auto Plaza to anyone looking to buy a new vehicle. Thanks again Chris,Matt, Alex and NAP. We ...

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DealerRater Feb 15, 2019

Bought a 07 Mitsubishi Endeavor there as is and I have never owned a better more reliable car I was nervous because of the reviews I read but my salesman Seth and his manager Sid were so helpful. 10/10 recommend!

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DealerRater Jan 30, 2019

Went in to the Sandy location wanting to trade in a car for a truck. Talked to Ris earlier that morning and he told me he could definitely help me out. When I showed up he and Jim went above and beyond to find me the perfect truck. I ran them ragged being picky but they never got frustrated or discourgaed instead they kept me laughing and interested in the next vehicle. It took some time but they arranged number and all kinds of stuff and made sure I was completely happy with the vehicle I was leaving with. I ...

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DealerRater Jan 27, 2019

Thank to dalton at national auto plaza getting me into my new truck. Great experience! Will be back in the future for and will definitely recommend friends

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DealerRater Jan 4, 2019

Kemo helped me out, was super friendly, didn’t feel pressured. Got me in a amazing car I love, highly recommend this dealership. Great people.

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DealerRater Jan 3, 2019

Good experience. They did what they said they would do. Were curtiousnqmd friendly. Gave me a fair trade on my vehicle and I felt like they really tried to earn my business. Tyler was great through the whole process. The car needed some work after the purchase and they were quick to take care of it. I still felt like an important customer even after the deal was done.

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DealerRater Dec 21, 2018

Dalton & Bobby did a great job, they help us with our current situation. They got us into a better car for a reasonable interest rate. It was all worth it even tho we waited awhile to get things completed. Thank you so much!

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DealerRater Nov 30, 2018

Thanks Shawn and Sergio for working hard and late to get me in the truck I wanted, my experience was great and I really do appreciate the honest and hard-working individuals that National Auto Plaza has to offer we will definitely be buying another vehicle from when the time comes National Auto Plaza.

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DealerRater Nov 30, 2018

It was easy to get ahold of them and they were able to find the car I wanted and had it waiting up front for me to test drive before I got there. The salesman was also very nice and knowledgeable and made the experience very pleasant.

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DealerRater Nov 29, 2018

Great customer service . Easy to work . James is really a nice guy to deal with . Nice cars and just look on the good one. Good job guys

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DealerRater Nov 3, 2018

Great dealership and great people. If you’re looking for something peticular, they will make sure you get it. Straight forward, will work with you on anything to the best of their ability.

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DealerRater Nov 2, 2018

Great people. Awesome business. Will be back for sure. Spencer made a bad situation into the ideal situation and got me into the perfect car that I was able to finance. He was awesome.

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DealerRater Sep 18, 2018

It is a welcoming environment, the sales reps that helped me answered all the questions I had, they did it in a timely matter I am happy with my service.

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DealerRater Aug 20, 2018

Friendly, courteous, efficient and knowledgeable staff. Condition of vehicle was as represented. Clean and in good condition. They had us in and out in no time.

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DealerRater Aug 11, 2018

The visit was on 8-10-18 are sales person was Mario and was very friendly a d very helpful and patient on my first car purchase from a dealership there was no pressure and was very good at explaining everything to me I would recommend my co-worker,family and friends to him and this dealership.

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DealerRater Aug 5, 2018

Mario Flores is an excellent sales person and worked hard on finding us a car in our price and mileage range. This is the second car I have purchased and Mario was awsome.

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DealerRater Aug 4, 2018

I have watched trucks come and go on NAP’s website and on the lot as I drive by the place quite regularly. Finally ready to purchase my dream truck I went to NAP first. Ryan Howard greeted me and showed me around the lot. He was very knowledgeable and easy to talk to. After searching for all the musts I was looking for we called it quits for the day and he told me he’d continue to look for my truck. The next morning he reached out to me to let me know that everything I was looking ...

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DealerRater Jul 30, 2018

Isaac was friendly, professional, and good to work with in purchasing a used vehicle from this dealership. Edin was also good to work with in the process.

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